Stanbic Bank Zimbabwe is significantly expanding its automated teller machines (ATMs) network in response to growing client demands. This initiative by the leading financial services institution aims to enhance accessibility and convenience for its customers across the country.
Nelson Muhau, Stanbic Bank’s head of personal and private banking, explained the strategic importance of this expansion. The bank has installed ATMs in several new locations, especially in areas where it currently lacks a branch presence. Recently, new ATMs were installed in Marondera, Makoni, and Masvingo, with Kariba expected to be operational next month.
“These ATMs provide a full range of services, including cash withdrawals for Visa and MasterCard holders and the ability to deposit cash into any Stanbic Bank account,” Muhau stated. The dual functionality of these ATMs is designed to meet the diverse needs of clients, ensuring they have easy access to essential banking services. Additionally, these ATMs are accessible 24 hours a day, offering clients round-the-clock banking convenience.
The decision to expand the ATM network follows numerous requests from clients seeking more convenient banking options in various provinces. By extending its digital footprint, Stanbic Bank aims to enhance client satisfaction and foster greater financial inclusion across Zimbabwe.
Stanbic Bank believes that strategically placing ATMs in underserved areas will significantly impact the communities it serves, contributing to their overall development. “Stanbic Bank is also rolling out bulk note acceptors, further enhancing the functionality of its ATMs. Last year, the bank installed 13 bulk note acceptors and plans to deploy more,” Muhau said.
This technology allows clients to deposit large amounts of cash without entering a banking hall. Under this technology, a client can deposit money at an ATM in Kariba, and the amount can be withdrawn by another client in Bulawayo, streamlining the banking experience.
Nelson Muhau emphasized that these ATMs offer a comprehensive range of services. Customers can withdraw cash using Visa and MasterCard, and they can also deposit cash into any Stanbic Bank account. This dual functionality is crucial for meeting the diverse needs of clients, ensuring that they have easy access to essential banking services. The 24-hour accessibility of these ATMs further enhances convenience, allowing clients to conduct their banking transactions at any time of the day.
The decision to expand the ATM network was driven by numerous client requests for more convenient banking options. By extending its digital footprint, Stanbic Bank aims to enhance client satisfaction and foster greater financial inclusion across Zimbabwe. This move aligns with the bank’s commitment to bringing banking services closer to people, particularly in underserved areas.
Stanbic Bank is also rolling out bulk note acceptors, which further enhance the functionality of its ATMs. Last year, the bank installed 13 bulk note acceptors and plans to deploy more. This technology allows clients to deposit large amounts of cash without entering a banking hall. This innovation is particularly beneficial for clients who need to make substantial deposits quickly and securely. Under this technology, a client can deposit money at an ATM in Kariba, and the amount can be withdrawn by another client in Bulawayo, streamlining the banking experience.
